"I would like to let you know that your product, JetPCL has been the answer to an ongoing problem we have been trying to solve at PCS. Over the years we have developed many applications that have printed to LaserJet printers using macro overlays. In the past, supplying our customers with reports in PDF had been a problem. We have tried other applications which have given us less than desirable results. Your product worked as advertised right out of the box, and the way your application handles macro overlays is to be commended. The documentation provided was clear and concise, which allowed us to install and integrate JetPCL into out existing systems with a minimum of problems.
Also I would like to thank you for all of the truly stellar support you have given us, both during out evaluation of your product, and after purchase. You have been very quick to respond, and your explanations of how your product functions, has been a great help to us.
I would not hesitate in recommending JetPCL to anyone who has a need to convert documents into PDF based on the ease of use and the outstanding support. Thank you!
"Tech Know Systems support:
Thank you so much for getting our customer a solution so quickly. I tested it out and it is spot on perfect. I totally understand that debugging efforts take time. For me personally I hate it when people ask me for time estimates. I've been developing
software for nearly 20 years, and I still feel uncomfortable when I'm asked when I'll be finished with a project. I hope you did not feel I was putting you under pressure. I just had some folks over here asking questions about when a solution would be available.
We are very pleased with your level of service. Your product and the support you provide is 100 times better than the PCL conversion supplier we were using!