Customer Testimonials

positive response from world wide customers

The JetPCL product has been around since 1991 and therefore has had a long history of use in the field. Some customers are big and others are small. Some of our customers have company policies that do not allow their employees to give us quotes for publication. So, please understand that these quotes do not represent our entire customer base. We are grateful for all those customers that were willing to send us their comments. Here is what a few customer have to say!

"JetPCL's reliability and flexibility has put it at the heart of our image processing system. We regularly turn to it first in developing solutions for business problems. Not only are we impressed by the quality of the product itself, we've also been impressed by the knowledgeable and timely technical support by the company. As one of the world's leading employee benefits providers, Unum helps protect more than 25 million working people and their families in the event of illness or injury. The company uses JetPCL in a Windows-based batch image-processing system, converting PCL to TIFF and PDF files more than 60,000 times each weekday. Called as an executable running in the larger batch process space, JetPCL has proven reliable and easy to use. The product’s used to provide documents in a variety of formats and configurations, all on the fly using a robust command line interface. We just churn through documents 24/7 and we never have a problem with JetPCL. "
Jim McFadden - Systems Analyst
Unum Group
Chattanooga, TN, USA
www.unumprovident.com
 
"English language: JetPCL is an essential part of our fax server products. It is used to convert user supplied PCL documents from all kinds of sources into fax image files. Since we integrated it into our software package in 1993, it has always satisfied our customers and us. The images rendered by JetPCL are highly accurate. When a customer does not get the results he expects, the first thing we do is to send his PCL files to a HP printer, just to show that JetPCL and the printer produce the same image. In the rare cases where we cannot solve a problem on our own, the support given by Tech Know Systems is impeccable. Questions are answered immediately and, if necessary, a new version of JetPCL is shipped within a couple of days. At the request of our customers we have to process other input file formats then PCL. Comparing JetPCL with other solutions we use to render Postscript or PDF into fax images, JetPCL is the easiest to install, offers the most powerful means for error analysis and works by far faster than anything else. German language: JetPCL ist ein wesentlicher Bestandteil unserer Faxserver-Produkte. Es wird benutzt, um die aus unterschiedlichsten Quellen stammenden PCL-Dokumente unserer Benutzer für den Faxversand in Bilddateien zu konvertieren. Seit wir es im Jahr 1993 in unser Software-Paket integriert haben, hat es immer zur Zufriedenheit unserer Kunden wie zu unserer eigenen Zufriedenheit funktioniert. Die von JetPCL gerenderten Bilder sind sehr akkurat. Wenn einer unserer Kunden nicht die erwarteten Resultate erzielt, ist das erste, was wir tun, seine PCL-Dateien auf einen HP-Drucker zu schicken, um zu zeigen, dass das JetPCL und Drucker die gleichen Abbildungen erzeugen. In den wenigen Fällen, wo wir ein Problem nicht selbst lösen können, ist der von Tech Know Systems geleistete Support nicht zu beanstanden. Fragen werden sofort beantwortet und, falls nötig, wird eine neue Version von JetPCL innerhalb weniger Tage geliefert. Auf Wunsch unserer Kunden müssen wir auch andere Eingangs-Dateiformate als PCL verarbeiten. Im Vergleich mit anderen Lösungen zur Konvertierung von Postscript oder PDF in Bilddaten ist JetPCL am einfachsten zu installieren, bietet die leistungsfähigsten Mittel zur Fehleranalyse und arbeitet mit Abstand am schnellsten. "
Thomas Schwarzer - Product Support Manager
Ferrari Electronic, AG
Teltow, Germany
www.ferrari-electronic.de
 
Last Updated: December 31st, 2008
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