"Hennepin County uses JetPCL Document Capture to capture print streams sent to us by a State of Minnesota system - turning what had been a paper report into an electronic version. Our staff requests a report from the state child support system. That system directs print output to printers at a county location, via a statewide virtual private network (VPN).
Child Support staff asked to replace the paper reporting with electronic documents for use in court processing and for general archiving and paperless efficiency. We were able to satisfy this request with remarkably little effort by using JetPCL Document Capture to emulate a PCL printer on our network. Modifications to the state system and the user experience were minimal.
Furthermore, when we needed technical help implementing this change into our electronic court filing system, Tech Know Systems was able to provide the consulting help we needed. We were able to involve Tech Know only when we needed them and, once a problem was clearly identified, we could move forward with our internal staff. A little help is all we needed to save a lot of internal time.
We enjoyed an excellent experience working with Tech Know Systems and the JetPCL product, and we have already suggested it to staff at other Minnesota counties with similar needs.
Holly Hanson - Pricipal IT Business Analyst
Hennepin County Minnesota
Minneapolis, MN, USAwww.co.hennepin.mn.us
"Havas Worldwide (formerly Euro RSCG) is a global leader in digital Marketing, Advertising, Public Relations and corporate communications with offices around the world.
When we first got PDF's in English into our system we were so excited. We were using another product at that time. But then when it came time to roll the application out to Asia and I saw that the system we had before would only support western characters. Perhaps it was naive of me, I now realize the Asian characters were not going to be displayed correctly. So all of the "groovy" benefits of the system just disappeared. It was so disappointing!
Now that I we found JetPCL this is all resolved. I am upgrading all our Asian sites. With the help of TKS and the application vendor, the reports generated are getting converted to PDF with all the Asian characters just like they print. It is the icing on the cake!
Both the China (Shanghai) office and Japan (Tokyo) office love this. They are now able to easily reprint old vouchers from the system in PDF and email them. Before they could never do this. They had to go and get the printed invoice, scan it and then email it (because it had to be in the local language)! In our China office they are dealing with more than 2000 vouchers per month, so using JetPCL is very significant. Now the vouchers are all stored in PDF format on the system in perfect Chinese so reprints and emails are easy.
I also love it. I am based in Sydney and it makes it so much quicker and easier to support issues when they can just email me a PDF of the report!
We will be rolling out at least 2 more countries next year that will require this. One more in China, another in Jakarta and possibly Korea too. We are also looking at rolling this out in India too.
Thanks for all your help with this solution!
Michelle Griffiths - Business Process Manager
Havas Worldwide / Euro RSCG