"We have been using JetPCL to convert PCL printer streams to TIFF images within our Silhouette, Streamline and ArgoKeys products since 2001. During that time we have found the product and the company to be everything we hoped for and needed for this process.
We have been particularly impressed with the superior level of support provided by Tech Know Systems. We have not only asked the more “standard” questions but have posed some rather unique problems having to do with our processes. Their responses to our questions and problems have always been prompt, complete, and accurate.
It’s a pleasure to do business with Tech Know Systems.
Darrell Sligar - Business Analyst, Imaging Solutions
Jack Henry & Associates, Inc.
Monett, MO, USAwww.jackhenry.com
"I don’t know how many other labs are still using the old Target chromatography system from Thru-Put. The Target system was never fully ported from the old Unix code to a full Windows code. It used Exceed and MKS toolkit to bridge functionality to a Windows environment. Printing from Target to a PDF file was not possible.
After trying a number of solutions that never fully worked, I found JetPCL from Tech Know Systems. It simply worked right away. No font or graphics problems.
After talking with Tech Know Systems, we decided to have them write a custom post processing hook that would parse and rename the PDF capture file to a Promium Element LIMS configuration.
Now the analyst send their batch print jobs from Target to the JetPCL Document Capture printer instead of a physical printer, and the reports now show up in Promium Element data review just like they used to show up on the printer.
Promium Element labs that still use the Target system may be a small niche, but this product work for that group and the service from Tech Know Systems was excellent.