"Hennepin County uses JetPCL Document Capture to capture print streams sent to us by a State of Minnesota system - turning what had been a paper report into an electronic version. Our staff requests a report from the state child support system. That system directs print output to printers at a county location, via a statewide virtual private network (VPN).
Child Support staff asked to replace the paper reporting with electronic documents for use in court processing and for general archiving and paperless efficiency. We were able to satisfy this request with remarkably little effort by using JetPCL Document Capture to emulate a PCL printer on our network. Modifications to the state system and the user experience were minimal.
Furthermore, when we needed technical help implementing this change into our electronic court filing system, Tech Know Systems was able to provide the consulting help we needed. We were able to involve Tech Know only when we needed them and, once a problem was clearly identified, we could move forward with our internal staff. A little help is all we needed to save a lot of internal time.
We enjoyed an excellent experience working with Tech Know Systems and the JetPCL product, and we have already suggested it to staff at other Minnesota counties with similar needs.
Holly Hanson - Pricipal IT Business Analyst
Hennepin County Minnesota
Minneapolis, MN, USAwww.co.hennepin.mn.us
"I would like to let you know that your product, JetPCL has been the answer to an ongoing problem we have been trying to solve at PCS. Over the years we have developed many applications that have printed to LaserJet printers using macro overlays. In the past, supplying our customers with reports in PDF had been a problem. We have tried other applications which have given us less than desirable results. Your product worked as advertised right out of the box, and the way your application handles macro overlays is to be commended. The documentation provided was clear and concise, which allowed us to install and integrate JetPCL into out existing systems with a minimum of problems.
Also I would like to thank you for all of the truly stellar support you have given us, both during out evaluation of your product, and after purchase. You have been very quick to respond, and your explanations of how your product functions, has been a great help to us.
I would not hesitate in recommending JetPCL to anyone who has a need to convert documents into PDF based on the ease of use and the outstanding support. Thank you!